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Keysource

Data Centre Live Upgrades: Engineering a Zero-Downtime Outcome

By Blog, News, Thought Leadership

In the high-stakes world of data centre operations, few scenarios carry more weight than executing data centre live upgrades. It’s the ultimate test of any technical team, where the line between a seamless project and a catastrophic outage is razor-thin. When failure directly impacts revenue and reputation, you don’t need a partner who promises caution. You need one that delivers certainty.

For Data Centre Directors, Operations Managers, and CIOs, the pressure is relentless. The business demands constant evolution – new hardware, greater density, improved efficiency. Yet, the core mandate remains absolute: the lights must stay on. This is the central conflict of modern data centre management. How do you change the engine while the plane is in flight?

Many will point to their processes and runbooks. And while process is vital, it’s only half the story. A process executed without a fundamental understanding – of the environment is merely a list of instructions. It cannot adapt to unforeseen complexities that weren’t documented in the original design.

In a live environment, anyone can promise caution. We deliver certainty.

This is where Keysource operates on a different level. Our approach to mitigating risk isn’t just about process; it’s about perspective. Because we design, build, and commission critical facilities from the ground up, our operational teams have a fundamental, three-dimensional understanding of every dependency in your data hall. We don’t just manage your risk; we engineer it out of the process from the start.

This design-led methodology is our core differentiator:

  • The Operator’s Perspective: Unlike pure-play maintenance contractors who inherit an environment, we have the operator’s perspective from day one. We know why certain decisions were made during the build phase, giving us an unparalleled advantage in predicting how the facility will respond to change.
  • Global Best Practice, UK Execution: As a part of Salute, we bring a wealth of global experience from managing high-risk migrations in the world’s most demanding facilities. This global intelligence is tailored and delivered by our expert UK team.
  • A Proven & De-Risked Process: Our risk-managed delivery is a proven methodology, trusted by top-tier financial and colocation clients to handle their most critical complex cutovers and migrations without disruption.

From UPS Swaps to Cooling Enhancements: Types of Live Upgrades We Manage

Our deep engineering expertise allows us to perform a wide range of critical hardware and infrastructure upgrades while your facility remains fully operational.

This includes:

  • Live UPS (Uninterruptible Power Supply) replacement and capacity upgrades
  • CRAC/CRAH unit expansions and retrofits in a live hall
  • Live switch, router, and core network hardware refreshes
  • High-density rack and cabinet deployment into an active environment
  • PDU, RPC, and busbar cutovers without service interruption

Frequently Asked Questions (FAQ)

Q1: What is the biggest risk during a live data centre upgrade?

A: The biggest risk is focusing only on the immediate task while missing the hidden interdependencies in power and cooling. Our design-led approach mitigates this by understanding the entire facility ecosystem, not just the single piece of equipment being upgraded.

Q2: How do you ensure zero downtime during a hardware upgrade?

A: Zero downtime is an engineered outcome. It’s achieved through meticulous planning, a deep understanding of the facility’s original design, and a proven methodology for risk management that has been tested in the most demanding financial and colocation environments.

Q3: Why is a design-and-build partner better for live upgrades?

A: A partner who designed and built the facility has a fundamental understanding of every dependency. Unlike a maintenance-only contractor, we don’t just follow a process; we anticipate challenges based on our intimate knowledge of the infrastructure, engineering risk out from the start.

Contact our team to arrange your technical walkthrough

Book a confidential, no-obligation technical walkthrough of your next critical project and let us show you how our design-led approach can protect your live services.

Get in touch

How to Plan for Long-Term Data Centre Success: From Design to Future-Proofing

By Blog, News, Thought Leadership

Building and operating a data centre is a long-term investment that requires strategic planning across multiple stages – from design and construction to ongoing management and optimisation. But while these stages are crucial, they also come with their own set of challenges, including ensuring your facility remains efficient, reliable, and scalable over time.

Many organisations face the decision of whether to engage multiple vendors for each phase of the data centre lifecycle or to partner with a single provider who can manage the entire process. Although working with separate contractors for each part of the lifecycle may seem like a way to find the best deal, studies show that it can actually be more expensive and time-consuming in the long run.

Partnering with a single provider for your data centre projects can reduce costs and delivery times. Managing multiple vendors leads to delays and rising material costs, while a single provider streamlines the process. Collaborative project delivery models, have been shown to improve efficiency, with 67% of practitioners reporting shorter schedules, 63% seeing cost savings, and 68% achieving better project quality (Data Center Dynamics).

At Keysource, we pride ourselves on being that single provider. From the very beginning, we’re there to design your data centre, manage the build, provide ongoing support, and help you optimise your operations for sustainability and performance. Partnering with a provider like Keysource for the full data centre lifecycle could be the best decision for your business.

Seamless Integration Across the Lifecycle

When you work with multiple providers, you risk misalignment between design, construction, and operations, potentially leading to inefficiencies. At Keysource, we handle every phase of the lifecycle, ensuring a smooth transition from one stage to the next, which ultimately drives down costs and speeds up the process for our clients.

Our consulting and design services focus on delivering a data centre that’s not only efficient but tailored to the specific needs of our clients. Whether it’s aiming for scalability, sustainability, or cost-efficiency, our designs incorporate the latest technology and industry best practices to ensure long-term viability.

Once the design is finalised, our delivery services ensure the project is executed on time and within budget. Research shows that integrated project teams significantly improve project outcomes by enhancing communication and collaboration, while fragmented teams often struggle with delays and inefficiencies. At Keysource, we embrace an integrated approach, reducing the risk of delays and cost overruns by aligning all stakeholders from the start. (ResearchGate).

Ongoing Optimisation and Support

But building a data centre is just the beginning. Once operational, it requires ongoing monitoring and maintenance to maintain peak performance. At Keysource, our maintenance and support services go beyond keeping the lights on – we optimise your data centre for efficiency and growth. Research shows that 70% of data centre outages cost more than $100,000, with a quarter exceeding $1 million to remediate. Proactive monitoring and maintenance can prevent costly downtime, which is why we take a proactive approach to ensure your facility runs smoothly and efficiently long after the build is complete. (Uptime Institute Annual Outage Analysis 2023).

Sustainability: A Growing Priority

Sustainability isn’t just a buzzword—it’s essential for future-proofing your data centre operations. The demand for energy-efficient, eco-friendly data centres is rising rapidly, driven by both consumer expectations and regulatory changes. In fact, data centres currently account for around 3% of global electricity consumption, with predictions suggesting this could rise to 10% by 2030 (dbta.com). At Keysource, our sustainability services ensure your data centre stays ahead of these trends, whether through carbon audits, renewable energy integration, or energy-efficient design. Our goal is to help you navigate the evolving sustainability landscape while reducing your long-term environmental impact.

The Benefits of a Single Partner for the Full Lifecycle

Working with a single provider for your entire data centre lifecycle means fewer vendors to manage, reduced risk, and increased accountability. A 2023 study by IBM found that organisations consolidating support under a single vendor experienced a 25% reduction in maintenance and support spending, a 20% decrease in time spent on hardware support tasks, and a 22% reduction in time spent on vendor relationship management. By partnering with Keysource, you get a team that’s committed to your data centre’s long-term success from start to finish.

A fully integrated approach also helps eliminate gaps in service, ensuring that your data centre meets its design specifications and operates at peak efficiency. With Keysource, we’re here to guide you through every stage of the lifecycle – whether you’re designing a new facility, optimising an existing one, or planning for the future.

Contact us today to learn more about how our full lifecycle services can support your long-term success

If you’re looking to design and build or operate a data centre that’s not only efficient but future-ready, we’re ready to help.

Schedule a Consultation

Protect Your Data Centre From the Summer Heatwave

By Blog, Thought Leadership

The summer is fast approaching, and with it data centre operators face significant challenges in maintaining the cooling systems that keep their infrastructure running smoothly. Previous year’s heatwaves revealed vulnerabilities, resulting in service level agreement breaches and costly outages. With the Met Office predicting another hot summer this year, it’s crucial to take immediate action with Keysource to safeguard your data centre and ensure uninterrupted operations.

Your Crucial Defence Against Thermal Runaway

Our strategic partnership with EkkoSense offers a powerful solution to identify and mitigate thermal issues before they compromise your data centre’s performance. Data indicates that thermal problems contribute to almost one-third of data centre outages. By leveraging EkkoSense’s platform, you gain the ability to proactively protect your critical infrastructure, providing peace of mind during the upcoming sweltering months.

Deploy in Weeks – Don’t Wait for the Heatwave to Strike

The time for action is now. Our streamlined deployment process allows for a swift integration into your data centre within weeks. Seamlessly integrating with your existing Building Management System (BMS) or Data Centre Infrastructure Management (DCIM) tools, our solution empowers you to take a proactive stance against thermal challenges, ensuring your data centre remains resilient.

Slash Cooling Energy Consumption, Costs and Carbon Footprint

At Keysource, we are committed to driving sustainability and cost savings in the data centre industry. Through our partnership with EkkoSense, we can help you identify areas where cooling improvements can be made, significantly reducing energy consumption and costs. By embracing our solution, you optimize cooling efficiency while making a positive impact on your carbon footprint and fulfilling your environmental, social, and governance (ESG) commitments.

Immediate Impact with Rapid ROI

We understand the importance of delivering tangible results quickly. By working with Keysource, you can expect a typical return on investment in less than 12 months. Within a couple of weeks, EkkoSense’s platform generates actionable recommendations for cooling improvements, enabling you to take swift corrective measures and bring your operations within SLA compliance.

 

Take Action Now and Secure Your

Data Centre's Resilience

Don’t let the summer heatwave catch you off guard. Act now to fortify your data centre against thermal runaway and potential outages. Contact our team today via the link below to discover how we can revolutionize your cooling management strategy and ensure uninterrupted operations throughout the summer ahead.

Contact us

State of the Industry 2024 – What Lies Ahead for the Data Centre Sector?

By Blog, Downloads, Event, News, Press Release, Thought Leadership

As we reflect on Keysource’s State of the Industry Event 2024, the excitement and valuable discussions from the event continue to resonate within the data centre community. Now in its seventh year, this annual gathering has firmly established itself as a pivotal moment for data centre professionals, delivering crucial insights and expert analysis.

Download Report

Event Highlights

This year’s event delved into the rapidly evolving landscape of the data centre sector, highlighting how technology advancements are reshaping the industry. Attendees explored critical issues impacting the sector, including:

  • Sustainability Pressures: Strategies for integrating eco-friendly practices without compromising performance.
  • Skills Shortages: Innovative approaches to attract and retain talent in a competitive market.
  • Supply Chain Complexities: Navigating global supply challenges to ensure operational continuity.

The unveiling of our 2024 survey results provided a comprehensive overview of industry trends, reaffirming that balancing speed, substance, and sustainability remains a central theme for data centres moving forward.

Key Discussions

Participants had the opportunity to hear from industry leaders who shared their approaches to:

  • Adapting to New Regulations: Ensuring compliance while maintaining operational efficiency.
  • Managing Rising Costs: Implementing cost-effective solutions without sacrificing quality.
  • Integrating Sustainable Practices: Moving towards greener data centre operations to meet environmental goals.

Keysource's event had great discussions and clear insights that really helped us understand the challenges and opportunities coming up

State of the Industry 2024 Attendee

The State of the Industry event was a real eye-opener—great discussions with a clear look at the challenges we all face in our industry. Highly recommend it.

State of the Industry 2024 Attendee

Download The Full Report

Gain comprehensive insights from the State of the Industry 2024 Event by downloading our detailed report. Whether you’re addressing project delivery challenges, sustainability goals, or the ongoing skills shortage, our report offers invaluable perspectives from over 250 industry professionals.


At Keysource, we specialise in helping organisations to overcome the challenges of sustainable data centre design, building and management

Speak to our team today for tailored advice and guidance on creating and operating a data centre fit for the next generation of computing.

Contact us

Keysource Attending DCD London 2024

By Blog, Event, News

IT aside, the vast majority of power usage in a data centre is due to cooling and the need to relocate heat away from the CPU. Traditionally, air cooling is the go-to solution and makes up the vast majority of cooling solutions in the data centre world.

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