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Data Centre Maintenance & Support Services

Enhance and optimise your performance

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Our Data Centre Maintenance Services

Underpinned by 40+ years of experience in maintaining and supporting critical environments, our operating model has evolved to a robust, streamlined delivery service supporting all aspects of service & engineering management. We ensure availability, reduce risk and deliver cost effective operations across your physical estate.

200

Service Contract Customers covered globally

6000

Critical Assets Maintained Globally

40

Critical Sites remotely monitored 24/7 globally

Why do you need our Expert Maintenance & Support Services?

Work with our industry experts who have a tremendous amount of experience to prevent power outages - we use rigorous work protocols and compliance accreditations to Maintain + fix, improve, and optimise your operation.

1.

Maintenance Compliance

Not only does non-compliance increase the risk of legal consequences and sanctions, but it will likely lead to avoidable added costs. Ensuring your facility is adhering to all relevant statutory and regulatory laws and legislation is paramount. You can employ the Keysource team to enact a compliant maintenance plan for your company’s facility which will ensure you remain compliant at all times.

2.

Disaster Recovery & Business Continuity

We understand the importance of business continuity. Our operational services encompass robust disaster recovery strategies, including backup solutions, data replication and failover mechanisms. We help you develop and implement comprehensive plans to minimize the impact of unexpected events, ensuring uninterrupted operations and peace of mind.

3.

Prevent Power Outages and Costs

Power-related outages account for 43% of outages that are classified as significant (causing downtime and financial loss: Over 60% of failures result in at least £80,000 in total losses). The single biggest cause of power incidents is uninterruptible power supply (UPS) failures. Eliminate that risk with our detailed maintenance and support protocols.

*all statistics by UptimeInstitute.com

Our Services

24/7/365 Technical Service Desk

Our dedicated helpdesk team is available round-the-clock to provide technical assistance and remote monitoring with dial in diagnostics & remote alerting.

Critical Asset Reactive Support

We offer responsive support services to address any facility management issues promptly and efficiently.

Critical Asset Planned Maintenance

Our comprehensive planned maintenance programs ensure the smooth operation and longevity of your critical infrastructure.

Lifecycle Replacement Service

Our lifecycle replacement services enable seamless equipment upgrades and replacements, minimizing downtime and maximizing efficiency.

Operational Guardianship Service

Strategy & Governance for critical asset maintenance requirements against industry best practises and implemented by expert onsite engineering personnel

Spotlight: Our Computerised Maintenance Management System (CMMS)

  • Realtime SLA & KPIs Performance
  • Full Digital Audit Trails
  • Standardised Maintenance across multiple sites
  • Monitoring of downtime and MTBF
  • Actionable Reporting Metrics and KPIs
  • Real-time Asset Monitoring
  • Customised Reports with robust filters
  • Performance across location comparison

Improve efficiency, compliance, and consistency across your organisation with a single source of truth; utilise ready-made reports to track the full, end-to-end cost of repairing your assets.

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Clients we've worked with

Our Client Success Stories

See how Keysource's expertise transformed our clients' operations.

Sega: Keysource delivers Solution Gap Analysis

Keysource has worked with SEGA Europe Limited, the producer of multi-million-selling game franchises including Sonic the Hedgehog, Total War, and Yakuza, supporting them on a range of projects.

Rolling out a new DCIM Solution for Sky

Keysource worked closely with Sky to roll out a new DCIM (Data Centre Infrastructure Management) solution across its UK data centre estate. Built from a need to replace aging legacy software platforms with an integrated solution.

Critical facilities management support for Garmin

Fully comprehensive critical facilities management at Garmin’s European headquarters in Southampton.

Customer Highlight: Datum Datacentres

From the outset Datum’s vision has been to provide an outstanding colocation data centre service that would surpass our client expectations for resilience, efficiency, security and flexibility. Which meant we needed to partner with a specialist in the field with the expertise and the commitment to provide ongoing quality of support tailored to meet our exacting requirements.

Dominic PhillipsManaging Director, Datum Datacentres

Frequently Asked Questions

What is data centre maintenance & Support?

Data centre Maintenance & Support services at Keysource encompass a comprehensive range of solutions designed to optimise the performance, reliability, and efficiency of your data centre infrastructure. We offer expert support in managing, maintaining, and enhancing data centre operations to ensure seamless and uninterrupted performance.

Can you help me achieve a sustainable data centre with Maintenance & Support Services?

Absolutely! Sustainability is a key focus for Keysource and Maintenance Services. Our experienced team will work closely with you to identify areas for improvement, implement energy-efficient practices, and enhance the eco-friendliness of your data centre. We are committed to helping you achieve your sustainability goals while maintaining high levels of operational excellence.

How much does data centre Maintenance & Support services cost?

The cost of our data centre Maintenance & Support services is influenced by various factors, including the size of your data centre, the scope of services required, and any specific customisation needed.

We offer tailored solutions to meet the unique needs of your data centre, and our pricing is competitive to ensure excellent value for your investment. To get a detailed cost estimate, please reach out to our team.

How long does data centre Maintenance & Support services last for?

The duration of our data centre Maintenance & Support services can be flexible, depending on your requirements. We offer both short-term and long-term service engagements to meet your operational needs. Whether you need ongoing support or assistance with a specific project, our team is dedicated to providing timely and efficient services.

What size data centres can you help support?

At Keysource, we have the expertise and capability to support data centres of all sizes. Whether you operate a small, medium, or large-scale data centre, our Maintenance & Support Services are tailored to meet your unique operational challenges. We offer scalable solutions that can grow with your data centre requirements.

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