About the role
Embrace the challenge as our Design Operations Manager, where you’ll oversee the management and day-to-day operations of the Consulting Services team (CS), inspiring them to achieve excellence, and overcome complex obstacles with innovation and determination.
As the Design Operations Manager, your key responsibilities will include:
- Lead, coach, and mentor Associates within the CS team.
- Manage capacity and resources to meet project requirements.
- Ensure contract deliverables and obligations are met.
- Oversee contract P&L performance in collaboration with the commercial business partner.
- Collaborate with internal and external stakeholders.
- Facilitate peer review and sign-off of all documentation, ensuring regulatory compliance, technical excellence, and management of H&S risks.
What will you be doing
This key role at Keysource is bustling with responsibilities, offering numerous opportunities for growth and impact. Below are some key duties to give you a glimpse of what to expect.
- Collaborate with Keysource project owners to understand design requirements and priorities for live projects.
- Manage resource capacity and allocation within CS team, utilising the plan for resource allocation, forecasting and management.
- Oversee key milestones and ensure contract requirements are met; monitor project costs to ensure margin targets are met and/or early warnings raised.
- Collaborate with the CS team to obtain necessary information and dependencies for timely deliverables; assessing how best to manage design requirements and agree approach with the project and design owners.
- Lead, develop, and empower the CS team by strategically managing workload, prioritising tasks with Associates to align with central business objectives, and fostering team growth and high performance.
- Monitor quality of deliverables with Associate engineers to ensure standards are maintained in line with CS Delivery Framework.
- Chair weekly status calls to track and record progress against upcoming and in-flight projects.
- Attend monthly meetings to monitor upcoming engagement and associated resource requirements.
- Assist with the preparation of fee proposals and resource manage in-line with ‘pipeline’ work.
- Highlight resource short falls; assist with plans to bridge both short term gaps; recruit for long term CS growth.
- Assist with design tool management i.e. licensing, new software implementation etc.
- Support budgeting operations of the business unit.
- Support with existing and new client management.
What are we looking for?
- Client-oriented with exceptional communication skills to engage effectively with all stakeholders.
- Inspiring and strong leadership to guide and motivate team members.
- Highly organised, self-motivated, and proactive in taking initiative.
- Proficient in resource and commercial management.
- Extensive experience in the Data Centre industry
- Experience in Design Management is preferred
Sounds like a great opportunity? Want to find out more and apply?
Please apply with your CV and a covering letter, stipulating how you meet this criteria to careers@keysource.co.uk or complete the form below.
Disclaimer: Statistically, women are less likely to apply for a job if they don’t meet all criteria. If you don’t tick all the boxes but think you would be a great fit for the role, we want to hear from you!
At Keysource, we are committed to creating an inclusive and accessible workplace for all. We understand that everyone has unique needs, and we strive to accommodate them through reasonable adjustments. If you require any reasonable adjustments to participate in our recruitment process, please don’t hesitate to reach out by emailing careers@keysource.co.uk. Please remember, you only need to share what you are comfortable to for us to support your request. Your success is important to us, and we’re here to ensure a supportive and inclusive experience for all.
