| About the role: The role’s primary purpose is to oversee and execute the delivery of maintenance and support services for a flagship customer data center, acting as the primary onsite engineer and ensuring optimal operational performance is consistently maintained to the highest standards. With over 180 contracts worldwide, the Operational Services Business unit is responsible for maintaining, operating and managing customer data centre and critical environments. From preventative maintenance and emergency response services to 24×7 technical help desk and remote monitoring services – Keysource Operational Services are designed to support customers throughout critical asset lifecycles. Key responsibilities: – Act as the primary engineering subject matter expert for your site, providing expertise to both client and internal teams. – Carry out planned and reactive engineering tasks, including proactive daily and weekly activities, alarm responses, fault diagnosis, maintenance, repairs, and equipment modifications related to electrical and mechanical systems. – Oversee all operational and maintenance activities, ensuring they are performed safely, appropriately, and in compliance with service level agreements (SLAs). – Take ownership of technical service delivery governance, including audits, within a common toolset on your site. – Collaborate with the Technical Services Manager (TSM), Operational Services, and Sales teams to identify and support potential new sales opportunities. What are we looking for? – Electrical trade qualifications (or a relevant degree). – Strong interpersonal skills with the ability to communicate effectively across all levels. – Collaborative, team-oriented attitude with a strong desire to learn and grow in the role. – Engineering mindset with hands-on experience with BMS, UPS, STS, LV, HV,HVAC systems. – Passion for advancing technical expertise, particularly in electrical and mechanical controls – Industrial, data centre, or mission-critical experience – Experience of liaising with multiple disciplines to drive solutions to complex operational issues within a critical environment. – Proficiency in managing third-party vendor operations. Sounds like a great opportunity? Want to find out more and apply? Please apply with your CV and a covering letter, stipulating how you meet this criteria to careers@keysource.co.uk or complete the form below. Disclaimer: Statistically, women are less likely to apply for a job if they don’t meet all criteria. If you don’t tick all the boxes but think you would be a great fit for the role, we want to hear from you! At Keysource, we are committed to creating an inclusive and accessible workplace for all. We understand that everyone has unique needs, and we strive to accommodate them through reasonable adjustments. If you require any reasonable adjustments to participate in our recruitment process, please don’t hesitate to reach out by emailing careers@keysource.co.uk. Please remember, you only need to share what you are comfortable to for us to support your request. Your success is important to us, and we’re here to ensure a supportive and inclusive experience for all. |
Job Category: Operational Services
Job Type: Full Time
Job Location: Farnborough
